Privacy Policy
Last updated: October 8, 2026
Foshan Mloun Technology Co., Ltd. (“Mloun”, “we”, “us”) operates https://mloun.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
Who We Are
Mloun is a WordPress development company based in Foshan, China, serving clients worldwide. You can reach us at sales@mloun.com or +1 (413) 252-9311.
Information We Collect
- Contact information — name, email, company, and message content when you submit a form, request a quote, or contact us directly.
- Order information — billing details and purchase history when you buy digital products (plugin licenses) or services. Payment card data is processed by our payment providers (e.g., PayPal, Stripe) and is never stored on our servers.
- Account information — credentials and license activation data for digital products you purchase.
- Usage data — pages visited, browser type, device information, and approximate location, collected via cookies and analytics tools.
- Project materials — content, access credentials, and files you provide when we deliver services to you.
How We Use Your Information
- Responding to inquiries and preparing quotes
- Delivering services and digital products, including license activation and updates
- Processing payments and preventing fraud
- Improving our website, services, and customer experience
- Sending service updates and — only with your consent — marketing messages
Cookies
We use cookies for essential site functionality, analytics, and remembering your preferences. You can disable cookies in your browser settings; some features may not work correctly without them.
Sharing Your Information
We do not sell your personal information. We share data only with service providers who help us operate — payment processors, email delivery, hosting, and analytics — under agreements that require them to protect your data. We may disclose information if required by law.
Data Retention
We keep contact and order records for as long as needed to provide services and meet legal or accounting obligations. Project credentials you share with us are deleted or returned at project completion upon request.
Your Rights
Depending on your location (including the EU/EEA under GDPR), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, email sales@mloun.com. We respond within 30 days.
Data Security
We apply industry-standard safeguards including HTTPS encryption, access controls, and least-privilege credential handling. No method of transmission over the internet is 100% secure, but we work to protect your information and will notify affected parties of any breach as required by law.
Third-Party Links
Our website may link to third-party sites. We are not responsible for their content or privacy practices.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date above reflects the latest version. Material changes will be announced on this page.
Contact Us
Questions about this policy or your data: sales@mloun.com · +1 (413) 252-9311 · Foshan Mloun Technology Co., Ltd., Foshan, Guangdong, China.